Frequently Asked Questions

WHAT IS INCLUDED?

See our ABOUT page for a detailed list of what is included! 

LOCAL REGULATIONS

We follow all State/ Local mandates and recommendations while designing and executing our event. If you have any questions/concerns please don’t hesitate to CONTACT US!

IS THERE SEATING?

Though our event does have seating it is limited. This is not a dinner show where guests sit at an assigned table all evening. If you are looking for this type of an event, Wonderland may not be for you. If you enjoy dancing, music and experiencing a variety of entertainment in different areas than you will very much enjoy our 9th annual event.

WHEN SHOULD I ARRIVE?

This amazing experience begins at 8:30 pm however guests may arrive to the event at any time from 8:30PM-12:00AM. Be sure to bring your printed ticket confirmation (with scannable barcode) to guarantee entry. Last song is 12:45 AM and the event will end promptly at 1:00 am.

DOES THE EVENT INCLUDE PARKING?

Due to our location in the heart of Downtown Charleston, parking is not included. While we strongly discourage driving in general, there is parking available in nearby parking garages where designated drivers can park for a small fee.

WHAT CAN I EXPECT FOR CUISINE?

Amazing local hors d’ oeuvres will be available however we VERY STRONGLY suggest having dinner prior to your arrival. We do not provide any type of dinner service and the culinary items available would be best described as “small bites.”

WHAT IS THE DRESS CODE?

There is no strict or special New Year’s Eve dress code for this event. Attire is simply, “Dress to Impress,” meaning wear whatever you’d like to look your sharpest.

IS SMOKING ALLOWED?

Cigarettes vape pens, e-cigs or similar INSIDE our venue is strictly prohibited. No smoking or vaping in general is allowed on the premises, a regulation of Spoleto Festival USA (Festival Hall is a tobacco-free property). You are required to leave and re-enter if you choose to smoke.

WHAT TYPES OF MUSIC CAN I EXPECT?

Charleston Wonderland is the thing to do in Charleston for live performances on New Year’s Eve! Each year we strive to provide something for everyone’s musical taste at Charleston Wonderland. Therefore, you can expect everything from dance, funk, rock, soul, hip hop and oldies classics to Top 40 Billboard Hits and more. 

WILL THERE BE A COAT CHECK?

Coat check is available at entry for $5

DO YOU OFFER REFUNDS?

Unfortunately we do not offer refunds and all sales are final